Fire & Smoke

Crystal Restoration Services of New England, Inc. provides 24/7 emergency fire and smoke damage repair services throughout Connecticut.  We have been helping our residential and commercial customers with fire damage property claims for over 50 years.  We work directly with your insurance adjuster to quickly assess the damage, estimate the costs for repairs and restore the property to its’ original state.

One of the most unpleasant after-effects of smoke or fire damage is the offensive odor that can linger long after the original emergency event.  Odor removal is an important part of Crystal Restoration Services’ treatment package and is performed by certified technicians thoroughly trained in the latest state-of-the-art techniques.

The goal of any odor removal operation is not simply to “mask” the odor, but to affectively neutralize it at its source. Crystal Restoration Services uses a combination of methods to ensure that odors are completely eliminated in the damaged site.

Wet-Fogging Methods: These methods are particularly effective when smoke smell is light and/or the service is performed immediately after the fire is extinguished. We use an atomized deodorant which easily reaches into even the smallest openings where odors are trapped. Because a damaging residue may result with improper application, professional services are critical for this type of method.


Dry-Fogging Methods: Because there is no damaging residue and the deodorizer circulates more freely than with wet-fogging methods, the dry-fogging method is preferred in most situations that can be effectively treated by fogging.   Crystal Restoration Services’ odor-absorbing crystals are placed in air handling systems or dead air spaces once cleaning has been completed. Lingering odors are masked with a pleasant aroma.

Ozone Restoration: The most powerful and permanent deodorizing method available today, Crystal Restoration Services’ revolutionary procedure also destroys mold, mildew, and related odors. We also offer special ozone chambers that can be used to remove odor from furniture, clothing, draperies, documents, etc.

Fire & Smoke Damage Mitigation Services include:
24/7 Emergency Response
Smoke Damage Restoration
Soot Removal
Odor Removal
Complete Cleaning & Sanitation
Professional Deodorization
Direct Billing to Insurance Company